Contact Us

Have a question about our products or need assistance with your order?
The RUGCEL team is here to help.

Please choose the appropriate contact below so we can assist you as quickly as possible.

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Sales & Business Inquiry

For all inquiries before placing an order, including:

• Product information

• Shipping estimates

• Dealer / distributor opportunities

• Influencer or media collaborations

• OEM / ODM cooperation

• General business inquiries

Please contact our sales team:

Email: charles@fuyououtdoor4x4.com

We aim to respond within 1–2 business days.

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After-Sales Support

If you already placed an order and need assistance with:

• Order issues

• Product installation

• Warranty support

• Technical questions

Please contact our after-sales support team:

Email: service@fuyououtdoor4x4.com

To help us assist you faster, please include:

• Your order number

• A brief description of the issue

• Photos or videos if applicable

Please note:
This email is dedicated to existing orders only.
For any questions before placing an order, please contact our sales team.

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About RUGCEL

RUGCEL specializes in reliable off-road equipment designed for real-world performance. Our product range includes electric winches, recovery gear, and overland storage solutions built for demanding outdoor conditions.

If you’re interested in partnerships, product inquiries, or collaboration opportunities, we’d be happy to hear from you.

We are not only a manufacturer, but also the best friend of you.The power you need is here, the tool you want is here, the best friend of you is always here.